Privacy Policy
At KB Global Refinery, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and protect your data when you interact with our services, website, and representatives.
1. Information We Collect
- Personal identification information (e.g. name, email, phone)
- Company or business information (if applicable)
- Financial transaction and payment data
- Device and usage information (IP address, browser type, etc.)
2. How We Use Your Information
- To provide and manage refining and storage services
- To respond to inquiries, requests, and support needs
- To process payments and issue documentation
- To send important updates, service notices, or marketing (if opted in)
- To comply with legal and regulatory obligations
3. Data Security
We implement robust physical, administrative, and technical safeguards to protect your personal data. Access is restricted to authorized personnel only.
4. Data Sharing & Disclosure
We do not sell or rent your personal data. We may share it with:
- Trusted logistics, banking, or compliance partners
- Government bodies if required by law
- Service providers under confidentiality agreements
5. Your Rights
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- Request data portability (if applicable)
6. Cookies & Analytics
We may use cookies and analytics tools (like Google Analytics) to enhance your browsing experience and understand how users interact with our website.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any changes will be posted on this page with a revised date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@kbglobalrefinery.com
Phone: +256 768 355043